Privacy Policy and Cookie Notice

Who we are

UM Expedite, Inc. (“we,” “us,” or “our”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website, services, or otherwise interact with us.

By using our services, you agree to the terms of this Privacy Policy and our Terms of Service.

1. Information We Collect

We may collect the following categories of information:

• • Personal Information: such as your name, email address, phone number, and business details when you fill out forms, create an account, or contact us.

• • Usage Data: including IP address, browser type, operating system, referring URLs, and how you interact with our website.

• • Cookies and Tracking Technologies: small files placed on your device to improve functionality, analytics, and marketing. See Section 4 for details.

• • SMS/Communications Data: if you opt in to receive text messages or marketing communications, we collect and store your preferences.

We do not intentionally collect sensitive personal data such as health information, biometric identifiers, or financial account details.

2. How We Use Your Information

We use your information for the following purposes:

• • To provide, operate, and maintain our services.

• • To communicate with you, including responding to inquiries and providing updates.

• • To improve website performance, analytics, and customer support.

• • To comply with legal obligations or respond to lawful requests.

• • To send promotional or marketing communications (only with your consent).

Legal Bases

• • For EEA/UK users, we rely on consent, contractual necessity, and legitimate interest as defined by the GDPR.

• • For U.S. users, we process data based on contractual necessity, consent (where required), and legitimate business interests, in accordance with applicable state laws (including the California Consumer Privacy Act, or “CCPA”).

3. Data Sharing and Disclosure

We do not sell your personal information.

We may share limited data with:

• • Service Providers (such as cloud hosting, analytics, or communication platforms) to support our operations.

• • Legal Authorities if required by law or to protect our rights, property, or safety.

• • Business Transfers in connection with a merger, sale, or acquisition.

All third-party providers are bound by contractual obligations to safeguard your information.

4. Cookies and Tracking

We use cookies and similar technologies to:

• • Enable core site functionality.

• • Measure site performance and improve features.

• • Support marketing and advertising campaigns.

You can manage or disable cookies through your browser settings. A detailed list of cookies and your preferences can be found below.

5. Data Retention

We retain personal information only as long as reasonably necessary for business purposes:

• • Customer contact data: up to 5 years after your last interaction.

• • Usage data (e.g., analytics): up to 24 months.

• • Marketing data: until you opt out or withdraw consent.

Data may be retained longer if required for legal, tax, or regulatory reasons.

6. International Data Transfers

If you are outside the United States, please note that your information may be transferred to and processed in the U.S. and other countries. We use safeguards such as Standard Contractual Clauses (SCCs) to ensure adequate protection for international transfers.

7. Your Privacy Rights

GDPR / UK Rights (EEA & UK Residents)

You have the right to:

• • Access, correct, or delete your personal data.

• • Restrict or object to processing.

• • Withdraw consent at any time.

• • Request data portability.

• • File a complaint with your local data protection authority.

CCPA Rights (California Residents)

You have the right to:

• • Know what personal information we collect and how we use it.

• • Request deletion of your personal information.

• • Opt out of the sale or sharing of personal information (note: we do not sell data).

• • Non-discrimination for exercising your privacy rights.

To exercise your rights, please contact us (see Section 10).

8. Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us and we will delete it in accordance with the Children’s Online Privacy Protection Act (COPPA).

9. Security

We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

If you have any questions, requests, or concerns about this Privacy Policy, you may contact us at:

UM Expedite, Inc.
Email: office@umexpedite.com
Phone: (563) 216-4469
Mailing Address: 4620 E 53rd St STE 200, Davenport, IA 52807